Privacy Policy

The following definitions apply throughout this Privacy Policy. Terms not defined here carry the meanings assigned to them in the beo4d Terms & Conditions.

• "beo4d", "we", "us", or "our" refers to the beo4d operating entity responsible for the platform at beo4d.cam.
• "Personal Data" means any information that identifies or could reasonably be used to identify a living individual, either on its own or in combination with other data.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion.
• "Data Subject" means the identified or identifiable individual to whom Personal Data relates — in the context of this Policy, primarily you as a beo4d member or visitor.
• "Data Controller" means the entity that determines the purposes and means of Processing Personal Data. beo4d acts as Data Controller for the Personal Data described in this Policy.
• "Data Processor" means a third party that processes Personal Data on behalf of beo4d in accordance with our documented instructions, for example a payment gateway or KYC verification provider.
• "KYC" (Know Your Customer) means the identity and age verification procedures required before a withdrawal can be processed on the beo4d platform.
• "Cookies" means small text files placed on your device by the beo4d platform to maintain session state, remember preferences, and collect aggregate usage data.

beo4d acts as the Data Controller for all Personal Data collected through the beo4d platform at beo4d.cam. As Data Controller, beo4d determines the categories of data collected, the purposes for which that data is processed, and the retention periods applicable to each category.

Where beo4d engages third-party Data Processors — such as payment service providers supporting local Indonesian channels (BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja, USDT), identity verification partners, and cloud infrastructure providers — those processors act under a written data processing agreement that binds them to the standards set out in this Policy and to processing your data solely for the purposes specified by beo4d.

All enquiries concerning data processing activities, data rights requests, or privacy complaints should be directed to the contact details set out in Section 13 of this Policy.

beo4d collects Personal Data through several distinct channels. The categories of data we collect, and the circumstances in which each category arises, are set out below.

3.1 Registration Data. When you create a beo4d account you provide: full legal name, date of birth, email address, mobile telephone number, preferred currency (IDR), and chosen payment method. This data is required to establish your account and cannot be omitted.

3.2 Identity Verification (KYC) Data. Prior to processing your first withdrawal, beo4d is required to verify your identity. You will be asked to upload one or more of the following documents: Indonesian national identity card (KTP), passport, driver's licence, or a recent utility bill or bank statement for proof of address. Images of these documents are processed by our KYC partner and then stored securely in encrypted form.

3.3 Financial Transaction Data. Every deposit and withdrawal on the beo4d platform generates a transaction record that includes: the payment channel used (e.g., BCA, BRI, OVO, USDT wallet address), transaction amount in IDR, timestamp, and transaction reference number. We do not store full bank account passwords or full card numbers; payment authentication is handled directly by the relevant bank or e-wallet provider.

3.4 Betting & Gaming Activity Data. beo4d maintains a complete record of all wagers placed, games played, odds accepted, and outcomes settled on your account. This data is used for account management, dispute resolution, bonus fulfilment tracking, and responsible gaming monitoring.

3.5 Device & Technical Data. When you access the beo4d platform your device automatically transmits technical information including: IP address, browser type and version, operating system, screen resolution, device identifiers, and session timestamps. This data is collected for security monitoring, fraud prevention, and aggregate platform analytics.

3.6 Communications Data. If you contact beo4d via live chat, email, or any other support channel, we retain a record of that correspondence including the content of messages, the support agent who handled the interaction, and timestamps. This data is used for quality assurance, dispute resolution, and regulatory record-keeping.

3.7 Cookies & Usage Data. beo4d uses cookies and similar technologies to collect session data, page-view patterns, and feature usage statistics. The full details of our cookie usage are set out in Section 7.

beo4d uses the Personal Data described in Section 3 for the following purposes:

beo4d will not use your Personal Data for any purpose not listed in this table without first providing you with notice of the new purpose and, where required by applicable law, obtaining your explicit consent.

beo4d processes Personal Data only where a valid legal basis exists for doing so. The primary legal bases upon which we rely are as follows:

• Contractual Necessity. The majority of data processing on the beo4d platform is necessary for the performance of the contract between you and beo4d — specifically, to create and maintain your account, process deposits and withdrawals, settle bets, administer bonuses, and provide customer support.
• Legal Obligation. beo4d is subject to applicable anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) obligations that require us to collect, verify, and retain certain categories of Personal Data regardless of your individual consent.
• Legitimate Interests. beo4d processes Device & Technical Data and aggregated usage analytics on the basis of our legitimate interests in maintaining platform security, preventing fraud, and improving the user experience. We have assessed these interests against your rights and freedoms and are satisfied that they do not override your reasonable privacy expectations.
• Consent. Where beo4d wishes to send you marketing or promotional communications beyond those directly relating to your existing account activity, we will first obtain your explicit consent. You may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting support as described in Section 13.

beo4d does not sell your Personal Data to third parties. We share Personal Data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.

• Payment Service Providers. To process deposits and withdrawals, beo4d shares necessary transaction data with the relevant payment service provider (for example, the member's selected Indonesian bank such as BCA, BRI, BNI, or Mandiri, or the relevant e-wallet operator such as OVO, DANA, or GoPay, or USDT network infrastructure). These providers receive only the data required to authenticate and settle the specific transaction.
• KYC & Identity Verification Partners. To fulfil our legal verification obligations, beo4d shares KYC document images and registration data with our contracted identity verification partner. That partner is bound by a data processing agreement and is prohibited from using your data for any purpose beyond verification.
• Regulatory & Law Enforcement Authorities. beo4d may disclose Personal Data to relevant regulatory bodies or law enforcement agencies where required to do so by applicable law, court order, or other legal process. We will notify you of any such disclosure where we are legally permitted to do so.
• Fraud Prevention & Security Services. beo4d works with specialist fraud prevention services that process Device & Technical Data and transaction patterns to identify and mitigate fraudulent activity. These services are contracted Data Processors and are prohibited from using your data for independent commercial purposes.
• Cloud Infrastructure Providers. beo4d hosts platform data on secure cloud infrastructure. Our infrastructure providers process data solely as directed by beo4d under a data processing agreement and do not have independent access to the content of your Personal Data.
• Corporate Transactions. In the event of a merger, acquisition, or sale of all or a substantial part of beo4d's business, Personal Data held by beo4d may be transferred to the acquiring entity as part of the transaction. You will be notified in advance of any such transfer and of any change to this Privacy Policy that may result from it.

beo4d uses cookies and similar technologies (including local storage and session storage) to deliver a functional, secure, and personalised experience on the platform. The categories of cookies we use are described below.

beo4d does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You will not receive targeted advertising on external websites based on your beo4d browsing activity.

You can manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary or security cookies may prevent the platform from functioning correctly or may result in your session being terminated for security reasons.

beo4d retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and accounting obligations. The principal retention periods applied by beo4d are as follows:

• Active Account Data. Registration data, KYC documents, and betting activity records are retained for the full duration of your account's active life plus a minimum of five (5) years following account closure. This retention period reflects our AML/CTF record-keeping obligations.
• Financial Transaction Records. All deposit and withdrawal records are retained for a minimum of five (5) years following the date of each transaction, in line with financial record-keeping requirements applicable to our operating jurisdiction.
• Customer Support Communications. Support tickets, live chat transcripts, and email correspondence are retained for three (3) years from the date of the last interaction in the relevant support thread.
• Device & Technical Data / Security Logs. IP address logs, device fingerprint records, and security event logs are retained for up to twelve (12) months, except where a specific security investigation requires extended retention — in which case the relevant records are retained until the investigation is closed.
• Analytics & Usage Data. Aggregated and anonymised analytics data that cannot be linked back to a specific individual is retained indefinitely for platform development purposes. Once anonymised, this data is no longer classified as Personal Data under this Policy.
• Marketing Consent Records. Records of your marketing consent (or withdrawal of consent) are retained for the duration of your account plus three (3) years to enable us to demonstrate compliance with applicable consent requirements.

At the end of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Where deletion is not immediately practicable due to backup schedules or technical constraints, the data is isolated from active processing and scheduled for deletion at the earliest opportunity.

As a Data Subject, you hold the following rights in relation to your Personal Data held by beo4d. beo4d will respond to all valid rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by up to an additional 30 days, in which case we will notify you promptly of the extension and the reason for it.

• Right of Access. You have the right to request a copy of the Personal Data beo4d holds about you, together with information about the purposes for which it is processed, the categories of data held, and the third parties with whom it has been shared.
• Right to Rectification. If any Personal Data beo4d holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For most account data, you may make corrections directly through your account settings. For KYC documents, please contact support.
• Right to Erasure. You have the right to request that beo4d delete your Personal Data. We will fulfil this request where: the data is no longer necessary for the purposes for which it was collected; you withdraw consent on which processing is based; or the data has been processed unlawfully. This right is subject to beo4d's overriding legal obligations to retain certain records as described in Section 8.
• Right to Restriction of Processing. You may request that beo4d restrict the processing of your data in certain circumstances — for example, while the accuracy of contested data is being verified, or while an objection to processing based on legitimate interests is being assessed.
• Right to Data Portability. Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
• Right to Object. You have the right to object at any time to processing of your Personal Data that is based on beo4d's legitimate interests, including profiling based on those interests. beo4d will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw marketing consent, update your preferences in account settings or contact support.

beo4d implements a layered security architecture designed to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our key technical and organisational security measures include:

• Transport Encryption. All data transmitted between your browser or app and beo4d's servers is encrypted using TLS 1.2 or higher with 256-bit AES encryption. Our SSL certificate is monitored continuously and renewed well in advance of expiry.
• Data-at-Rest Encryption. Personal Data stored in beo4d's databases — including KYC documents, financial records, and account credentials — is encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the encrypted data.
• Access Controls. Access to systems containing Personal Data is restricted to authorised beo4d personnel on a strict need-to-know basis. Multi-factor authentication is mandatory for all internal administrative access. Access rights are reviewed quarterly and revoked promptly upon staff departure or role change.
• Intrusion Detection & Monitoring. beo4d's infrastructure is monitored 24 hours a day by automated intrusion detection systems. Security events are logged, reviewed, and escalated by our security team. Penetration testing is conducted on a regular schedule by independent security professionals.
• Data Breach Response. In the event of a confirmed Personal Data breach that poses a risk to your rights and freedoms, beo4d will notify affected members and the relevant regulatory authority within 72 hours of becoming aware of the breach, in accordance with applicable data breach notification obligations.

While beo4d takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials and for notifying beo4d immediately if you suspect any unauthorised access to your account.

The beo4d platform is strictly intended for adults aged 21 years and above. beo4d does not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you must not register an account, access the platform, or provide any Personal Data to beo4d.

If beo4d becomes aware that it has inadvertently collected Personal Data from a person under the age of 21, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to the originating payment method. If you are a parent or guardian and believe that your child has registered a beo4d account, please contact us immediately using the details in Section 13 so that we can investigate and act promptly.

Age verification is enforced at account registration and again as part of the KYC process prior to withdrawal. beo4d reserves the right to request documentary proof of age at any point during the account lifecycle.

beo4d reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When a material change is made, beo4d will notify active members via the platform's on-site notification system and/or by email to the address registered on the relevant account, with at least seven (7) calendar days' notice before the revised Policy takes effect.

The current version of this Privacy Policy is always accessible at beo4d.cam/privacy-policy. The "Last Updated" date at the top of this document indicates when the most recent revision was published. Continued use of the beo4d platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you do not agree with a revised Policy, you should discontinue use of the platform and contact our support team to close your account. Closure requests are processed promptly and all associated Personal Data will be handled in accordance with the retention obligations described in Section 8.

For any queries, complaints, data rights requests, or formal notices relating to this Privacy Policy or to beo4d's data processing activities, please contact our data team using the details below. All correspondence should be in English or Indonesian and should include your registered account username and a clear description of your enquiry.

Email (plain text — not a clickable link):
[email protected]

Response Times:
General privacy enquiries are typically acknowledged within 24 hours. Formal data rights requests (access, erasure, portability, rectification) are processed within 30 calendar days of receipt and identity verification. Our support team is available 24 hours a day, seven days a week, with Indonesian-speaking agents on standby at all times.